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Frequently Asked Questions
Can I try SiteProof AI for free?
Yes. You can scan up to 10 pages with no credit card. Without an account you see 3 findings; with a free account you see 5. It's a great way to understand your compliance posture before committing.
What's the difference between Single Report and a subscription?
The Single Report is a one-time purchase ($9.99) that gives you a full scan with all findings and one re-verification within 30 days. Subscriptions (Starter and Pro) add ongoing monitoring, unlimited re-verifications, and dashboard access so you can track your compliance over time.
Can I cancel my subscription at any time?
Yes. You can cancel your Starter or Pro subscription at any time. You'll retain access until the end of your current billing period. No cancellation fees, no questions asked.
Do you offer refunds?
For Single Reports, EU/UK customers may waive their 14-day right of withdrawal at checkout in exchange for immediate delivery — once you tick the consent box, the report is delivered and the purchase is final. Outside the EU/UK, Single Reports are non-refundable for the same reason. For Starter and Pro subscriptions, if you're not satisfied within the first 14 days of your initial purchase, contact us and we'll work with you to make it right.
Does SiteProof AI make my website compliant?
No. SiteProof AI is an automated detection tool that identifies potential compliance issues. Our reports are informational and do not constitute legal advice. We recommend consulting a qualified legal professional for compliance decisions.
When does EU AI Act enforcement begin?
Transparency obligations under Article 50 — which affect most websites using chatbots, AI content, or automated recommendations — apply from August 2, 2026. Running a scan now gives you time to fix issues before enforcement begins.